FAQs

Answers to our most frequently asked questions

Are Natural Royalty Dolls suitable for all ages?

Natural Royalty Dolls are recommended for children aged 3 and up. We recommend adult supervision during playtime to ensure safe and appropriate use of the dolls.

 

Can I wash my Natural Royalty Doll?

Yes, you can! To wash your doll, gently wipe her down with a damp cloth or sponge. Avoid getting her hair wet, and do not submerge the doll in water. Allow your doll to air dry before playing with her again. Do not use heat or a blow dryer.

Do Natural Royalty Dolls come with any accessories?

Every purchase of a Princess Onyeka doll is for one individual doll and comes with comb, brush and the outfit she's wearing. 
Can we use hair care products in Pincess Onyeka's hair?
Yes, you can use real hair care products in Princess Onyeka's hair! We encourage our customers to experiment with different products and techniques to find what works best for their doll's unique curls. However, it's important to remember that just like your own hair, Princess Onyeka's hair needs proper care and maintenance. We recommend detangling her hair gently with a wide-tooth comb or detangling brush, and retwisting her curls to maintain their shape. Washing her hair regularly with a gentle shampoo and conditioner is also important to keep her hair clean and healthy. So go ahead and have fun styling Princess Onyeka's hair with your favorite products, but always remember to give her the tender loving care that she deserves allow her hair to air dry.
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What is the return policy for Natural Royalty Dolls?

We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy. If for any reason you're not happy with your doll, please contact us and we'll be happy to assist you with a return or exchange. Please note that the doll must be in its original packaging and unused in order to qualify for a return or exchange.

Have more questions? Contact us at hello@naturalroyaltydolls.com